Privacy & Refund Policy

At QraMed, your privacy and trust are our top priorities. This page explains how we handle your data and under what circumstances refunds are offered.

Information Collection

We collect personal details voluntarily provided by you—such as when booking an appointment, filling out surveys, or registering as a blood donor. This may include your name, phone number, email, and health-related details.

Use of Information

Your information is used strictly for improving our platform, booking management, customer communication, and offering a seamless healthcare experience.

Data Security

We use industry-standard security practices, including data encryption and secure servers, to safeguard your data from unauthorized access or disclosure.

Third-Party Sharing

We do not share your personal data with any third party except for essential service providers (e.g., payment gateways) or if legally required.

Refund Policy

We do not offer refunds for confirmed bookings canceled by the patient. However, in the rare event that a doctor cancels your appointment, a 100% refund will be processed automatically within 24 hours.

Contact Us

For any questions or concerns, feel free to reach us at QraMed01@gmail.com.